top of page
FAQ
-
Size and DetailingCurrently we only offer general sizing (Sm. Med. Lg.)
-
Custom and Personalized ordersYes! We do that First option- to fill out the customizing box under each individual product Second option- you could send a detailed invoice or order through our email address (zoenaeofficial@gmail.com) please label as Boutique Purchase Order in All Caps! We also, need for you to leave Contact Info. specify order.
-
Care InstructionsOur pieces are to be care for in the same manner as if you own a piece of treasure. All material things are temporial but we hope you could pass them down or give away as a gift. Instead of throwing it away, Thank You!
-
Wholesale AvailabilityYes, we offer this to serious owners! We hope to give you the best price for our Boutique Bundles. Email Us: (zoenaeofficial@gmail.com)
-
Shipping IssuesIf you purchased two seperate orders, you will pay shipping according to each order placed. Please, again I say Please! Purchase your order in one single transaction to be charged for shipping only once. We ship through USPS We ship withing the United States and Internationally Texas- 3-5 business days Outside of Texas/United States- 5-7 business days Internationally- 7-14 business days or more depending on customs Customs Shipping and Fees- Customers are responsible! Lost or Damaged- Please reach out to us within 7 days to fix the issue.
bottom of page